General
We are located in Cunupia, on Monroe Road, upstairs Pharmacy Express. Our store address is Lot M1 Railway Road, Munroe Road, Cunupia
Certified pre-owned devices are devices that have been traded in by various customers internationally, to different cellphone carriers. These devices are certified by these carriers as used and in good working condition.
All our used devices come with one (1) month warranty that covers any manufacturer defects that you may encounter.
All our devices come with
a GUARANTEED 80% and over fully functional battery, in top working condition!
Yes! All of our devices are 100% factory unlocked and available to work with any carrier that you require.
Payments
We facilitate both online and offline methods of payment on our website. You can choose to make your payment online, by
using our secure checkout powered by WiPay, which accepts most major credit cards, or, you can choose to make your payment offline, by selecting the Cash on Delivery payment method.
Yes! You may choose the “Cash on Delivery” payment method when checking out, if you would like to pay for your order with cash upon delivery. In order to further process your order after checking out using this payment method, a digital copy of your ID must be sent to us via our email or WhatsApp.
Orders & Returns
Yes, of course! You may call us at +1 (868) 771-2677 to place your order and it will be delivered as soon as possible.
Once the device you have ordered is in stock, you may receive it as early as the same day – however, most orders are usually fulfilled within 1-2 business days.
Refunds are usually processed within 5-10 business days.
If there is an issue with a device you have purchased from us, you may return the device either via shipping, or by visiting our store.
Once the device is received by our staff, the process of an exchange or a refund would begin. For more information on returns and refunds, please read our Return Policy.
Delivery
All online orders are delivered by TTPOST Trinidad and Tobago.
Standard deliveries, once placed before 12pm, take 1-2 business days.
When an order is placed and the cash on delivery payment method is selected, you must ensure that you provide a digital copy of your ID to us via our email or WhatsApp, to ensure no delays to the processing and delivery of your order. Once we have received a digital copy of your ID, our drivers will deliver your item to the specified public delivery location that you chose when checking out.
Yes! Once you have made your purchase online in full, home deliveries are available through TTPOST.
